Common Frequently Asked Questions

We are happy to answer commonly asked questions. Please review answers below, but if you are unable to find what you’re looking for, feel free to contact us and a team member will be in touch.

What cleaning services do you provide?

All commercial office cleaning and janitorial services including:

  • Regular scheduled cleanings
  • Specialized cleaning requests*
  • Commercial  carpet, tile and floor upkeep
  • Upholstery cleaning

How much do your office cleaning and janitorial services cost?

ProKleen has more than 40 years of experience in assessing its clients’ specific needs, therefore, our team can tailor most services to fit your budget.

Free estimates are offered on all of our commercial office cleaning and janitorial services.

What kind of people do you hire?

  • ProKleen maintains many long-term, committed employees.
  • Personnel are thoroughly screened and background checks are completed.
  • Employees receive professional training and supervision.

How much notice do you need for special cleaning requests or emergencies?

Typically, unscheduled requests that fall outside the regular scope of business may take 24-48 hours to accommodate, but we do have on-call staff available to handle emergencies that may arise.

Special requests should be scheduled as soon as possible to prevent any potential delays.

However, we understand that emergencies happen, so we will do our best to take care of cleaning problems right away.

How do you ensure continued quality of service?

Employees are supervised on a regular basis to ensure quality control.

We also maintain close relationships with clients by phone, email, conducting meetings or walk-through visits to communicate on a regular basis.

How many years have you been in business?

ProKleen has been a part of the commercial janitorial field and has provided office cleaning services throughout the Salt Lake City area for the past 40 years.

We have valuable experience in all aspects of building maintenance and wish to provide the best service possible to our valued customers.